Matthew Herman is a Professional Services Manager at Guesty, where responsibilities include optimizing the EverAfter dashboard and leading cross-functional collaboration with the SalesForce team to improve sales performance. Prior experience as a Professional Services Consultant at Guesty involved revolutionizing the onboarding process through automation and streamlining internal workflows. At MRI Software, Matthew held the role of Solutions Consultant, managing client onboarding and project implementations while conducting data analytics for software optimization. Previous roles include Leasing Consultant at Millennia Housing Management Ltd., Restaurant Manager at Millennia Hospitality Group, and various positions in customer service and account management. Matthew holds a degree in Urban Studies with a minor in Urban Sustainable Development from Cleveland State University.
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