Expanding the horizons of museum visitors worldwide is what we do in Guide-ID. 
How? 
The Podcatcher Pro is the world’s smartest audio guide. 

Our story starts in the Netherlands when Guide ID’s founder, Frits Polman, wanted to change how visitors experience museums. He aimed to open visitors’ minds and ensure all visitors left the museum with enhanced senses. 

Guide-ID believes in the eagerness to learn and to be curious. Therefore, we create technology that helps museums tell their story without distracting visitors from the message. 
This technology relies on the simplicity and size of the Podcatcher, where the visitor only needs to point at the museum piece and listen to the story behind it. 

We want knowledge to be spread among people. We do our share by letting museums tell their stories.

Curious to know how we can help you tell your stories? You can try out our Podcatcher Pro. Welcome to the Art of Listening! 


Museums

Guide-ID

Guide-ID's headquarters in Deventer, Netherlands

Frits Polman

Ana Paulin

The Customer Support team at Guide-ID ensures that museum clients have a seamless experience using the Podcatcher Pro audio guide. They respond to inquiries, troubleshoot technical issues, offer guidance on optimizing the technology, and provide continuous support to ensure that the museums can effectively tell their stories without any disruptions. The team also coordinates logistics to ensure timely delivery and maintenance of the Podcatchers.

Customer Support

The Engineering & Development team at Guide-ID focuses on designing, developing, and maintaining the Podcatcher Pro, the world's smartest audio guide. They work collaboratively to create seamless, user-friendly technology that enhances the museum experience by allowing visitors to easily access narrated stories about exhibits. This team ensures the reliability and simplicity of the device, enabling museums to effectively share their narratives without distracting from the visitor's experience.

Guide-ID

Org chart

Teams

Customer Support

Engineering & Development

Offices

Guide-ID

Org chart

Teams

Customer Support

Engineering & Development

Offices

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