Jacob Wittenberg

As VP of Customer Engagement, Jacob is responsible for Guidebook's support and account management teams. Jacob started at Guidebook in 2012 as a Customer Success Associate, where he helped lay the groundwork for many processes that've helped Guidebook's support practices to flourish and gain global recognition. Since then, he's grown to manage customer service and existing business sales teams, working alongside the units to establish bigger and better workflows. Taking his front-line and managerial experience to the executive team, Jacob brings a cross-functional approach to customer relations and sales, balancing genuine human interaction and care with technical automation and innovation. Jacob holds an honors degree in Music, Science, and Technology from Stanford University.