Francesca Loo is an accomplished professional with extensive experience in customer success and client services across multiple sectors. Currently serving as a Customer Success Lead at Guidehouse since March 2024, Francesca previously held the position of Customer Success Manager at LRN from 2021 to March 2024, contributing to the company's leadership in ethics and compliance. Prior to LRN, Francesca was the Director of Client Services at TABB Group, where expertise in capital markets was utilized from 2007 to 2020. Francesca began a career in client relations and research as a Client Relationship Manager/Research Associate at Strategic Insight from 2000 to 2007 and started in risk management as an Analyst at Reuters Loan Pricing Corporation from 1998 to 2000.
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