Jordan Teel

Customer Service Executive

Jordan Teel has over a decade of experience in customer service and technical support, currently serving in multiple roles at GuideIT since May 2013, including Customer Service Executive and Customer Delivery Manager. Prior to that, Jordan worked as a Technical Infrastructure Analyst at Xerox, managing technical incidents for over 170,000 users and handling significant productivity involving infrastructure outages. Jordan's earlier roles include Service Manager at Marnoble Computer, where project management and team leadership were emphasized, and Manager Trainee at Hertz, focused on operations and customer service. Jordan holds a Bachelor in Business Administration with a concentration in Business Management from the University of Texas at Tyler and has experience from various customer-facing positions at Academy Sports & Outdoors and Levi Strauss & Co.

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