Ashley Smith is an experienced operations professional with a robust background in client relationship management and technical support. Currently serving as an Operations Specialist at Guideline since March 2018, Ashley has successfully executed projects to enhance 401(k) plan administration while ensuring data accuracy and integrity. Prior roles at Guideline included Client Relationship Manager and Senior Customer Success Associate, where Ashley developed strategies to improve customer experience and strengthened team productivity through training initiatives. Previously, Ashley held positions at talech, providing expert support for POS systems and leading a Product Support Team to exceed service goals. Early career experience includes technical support representation at Randstad Technologies US. Ashley holds a Bachelor of Arts in Sociology from California State University - East Bay.
This person is not in the org chart
This person is not in any teams
This person is not in any offices