Lilly N.

Lilly N. has extensive experience in client relationship management and advocacy, currently serving as a Patient Advocate at the Patient Led Research Foundation since December 2023. Lilly has held several positions at Guideline, progressing from Customer Success Associate to Senior Client Relationship Manager since June 2018. Previous roles include Operations Specialist at OhmConnect, Community Operations Specialist at Facebook, and Client Services Representative at PRO Unlimited, among others. Lilly also has a background in medical billing and office management, with educational credentials including a Bachelor of Arts in Psychology from San Francisco State University and an Associate of Arts in Psychology from Orange Coast College.