Michael Little

Michael Little is an IT Support Specialist at GuidePoint Security since December 2023, bringing a wealth of experience from previous roles. Notably, Michael served as a Senior Customer Service Representative at Verizon Wireless from January 2010 to June 2013, where responsibilities involved managing customer inquiries, escalations, and providing technical support for hardware and software issues. Prior to this, Michael worked as a Graphic Design Lab Technician at SUNY Fredonia from September 2007 to May 2009, contributing to the printing and management of graphic design projects while troubleshooting software issues. Michael holds a BFA in Graphic Design from the State University of New York at Fredonia, earned between 2006 and 2009.