Chris McDuffie is a seasoned professional with extensive experience in telecommunications and contact center engineering. Currently serving as a Manager within the Contact Center Engineering team at Papa since April 2022, Chris also functions as a Technical Advisor for Guidepoint since May 2015. Previous roles include Sr Telephony/Contact Center Engineer at Lendmark Financial Services, Sr VoIP Engineer/Telecom Manager at Goldman Sachs, and Sr Voice Engineer at Cox Communications. Early career highlights include positions as a Tier III VoIP Support Engineer at Cbeyond and Technical Specialist at Ericsson, along with project management experience at AT&T. Chris’s foundational experience includes service in the US Navy as an Information Systems Administrator and work as a Network Engineer at Sprint Nextel. Educational qualifications include studies at Chapman University and various technical training programs at the US Navy.
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