Diane O'Connor, MBA, CPHQ, is an experienced healthcare professional currently serving as the Executive Director of Patient Safety & Quality at Johns Hopkins Health System and the Armstrong Institute since July 2023. O'Connor also advises for Guidepoint and provides support as a parental caregiver at ARCHANGELS. Previously, Diane held various senior roles at Mass General Brigham from 2011 to 2022, including Senior Corporate Director of Quality and Patient Experience, contributing significantly to service improvement across a vast network of hospitals and clinics. Earlier in their career, Diane worked as an investment banker at Headwaters, consulted independently for not-for-profit organizations, and was a managing partner at CurranCare, which specialized in non-acute care management. O'Connor began their professional journey as an engineer at General Electric Plastics after earning a BS in Engineering from the University of Illinois Urbana-Champaign and an MBA from Harvard Business School.
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