Laura Moussa is an accomplished professional with extensive experience in customer success and client services within the B2B SaaS sector. Currently serving as Head of Client Services at Guidepoint, Laura has previously held leadership roles, including Director of Customer Success for Velti, where significant revenue growth was achieved through team transformation. Laura's background also includes a successful tenure at Textline, contributing to substantial revenue increases and enhancing customer engagement. As a pioneer of customer success initiatives at Remind, Laura significantly expanded the user base. With strong academic credentials, including a Master’s degree in TESOL from the University of Brighton, Laura combines strategic vision with practical implementation to drive organizational success.
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