John Chasty is an accomplished executive with extensive experience in the IT and insurance sectors. Currently serving as the Director of Customer Success for UK, Ireland, and South Africa at Guidewire Software since May 2020, John drives strategic customer partnerships within the European P&C insurance market, providing CxO-level advisory to enhance customer value and operational excellence. Previously, John held the position of Group Chief Information Officer at LV= from April 2011 to May 2020, overseeing a significant IT function and successfully managing a £45 million run budget while delivering over 30 critical programmes, including a £48 million divestment of a General Insurance unit. John’s early career includes notable roles at Accenture, where responsibilities encompassed delivering outsourcing services and managing a diverse client portfolio. With a proven track record in transformational leadership, John has spearheaded initiatives that significantly improved operational performance, service quality, and employee engagement metrics.
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