Catherine Hughes is a Process Operations Analyst at Guild since November 2023, focusing on data quality assurance and collaboration with Product and Engineering teams. Prior to this role, Catherine served as an Associate Program Manager at Lyft from August 2016 to April 2023, where significant achievements included recovering over $1M in state fines and enhancing operational processes across high compliance markets. Catherine's extensive experience at Lyft also encompassed roles as Product Operations Lead, Optimization Specialist, and Senior Operations Associate, with a strong emphasis on compliance, UX improvements, team management, and quality assurance. Earlier work experience includes positions in sales and customer service at organizations such as ServiceSource, Pink & Blue Boutique, and various student worker roles at Middle Tennessee State University. Catherine holds a Bachelor of Arts in English Language and Literature from Middle Tennessee State University and has a minor in Gender Studies.
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