Johnny N. is a skilled IT professional with extensive experience in providing technical support and managing IT operations across various organizations. Currently serving as a Service Desk Associate at Guild since December 2024, Johnny specializes in troubleshooting MacBook issues and managing technical setups for large-scale events. Prior experience includes working as an Information Technology Support Analyst at Justrite Safety Group, where Johnny managed an IT Help Desk and ensured application compliance across over 1,000 devices. Additional roles include Computer Operator at Fast Enterprises, LLC, and Information Technology Technician at Monarch Casino Resort Spa, where Johnny focused on system supervision, data processing, and end-user support. Johnny holds a Bachelor of Arts in Criminal Justice and Criminology from Metropolitan State University of Denver and is pursuing ongoing education through Trailhead by Salesforce.
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