Megan Kelly

Megan Kelly is a seasoned Knowledge Management Content Writer at Guild, with extensive experience in designing omnichannel knowledge content and leading cross-functional content projects since August 2016. Prior roles at Guild include Content Strategist and Senior Content Operations Associate, where responsibilities encompassed evaluating content effectiveness, managing workflows, and creating training materials. Previous experience includes subscriber services at the Denver Center for the Performing Arts and hospitality roles at Hotel Boulderado, demonstrating strong customer service and leadership abilities. Megan holds a Master of Arts in Communication Management from the University of Denver and a Bachelor of Arts in English from the University of Colorado Boulder, alongside completion of a 16-week Management Training Program at Guild Education.