Kat Monroe is an experienced Escrow Manager specializing in property insurance and mortgage loan servicing at Guild Mortgage since 2024. Previously, Kat owned The Lunch Box Café from 2002 to 2010 and held various leadership roles, including Customer Service Manager at Evans Simpson and Associates and Senior Call Center Operations Manager at Lower. With a strong focus on customer experience and operational excellence, Kat has successfully managed diverse teams in both B2C and B2B environments, demonstrating expertise in workforce management and strategic partnerships. Kat's educational journey continues at Illinois State University.
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