Vicky Ford is an experienced IT professional with a strong background in hardware and software support. Currently serving as a Sr. IT Service Technician at Guild Mortgage since June 2021, Vicky provides essential support through hardware recovery and computer imaging. As President of ACES since October 2015, Vicky oversees daily operations and ensures staff needs are met. Prior consulting experience at Robert Half included roles as a Desktop Support Specialist and Salaried Professional, where Vicky developed proficiency in Windows migrations, Active Directory management, and helpdesk support. Additionally, Vicky contributed significantly at the San Diego Futures Foundation as a Helpdesk Support Technician and held various volunteer positions in IT services, demonstrating a commitment to community work. Vicky holds multiple CompTIA certifications and a GED.
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