John Silva is a Technical Evangelist / CSM at Gupshup, where John focuses on improving or automating whatsapp communications using Gupshup's Whatsapp for Business API. Prior to their current role, John worked as a Sales Team Leader and Sales Manager at Infobip, where John developed strategies, provided training, communicated instructions, monitored team participation, managed day-to-day operations, and created progress reports. John also has experience in sales management, customer consultation, and technical service at companies like Qara - Negocio Propio, Los Productores, Nextel del Perú S.A., ANOVO Andes S.A., and Samsung. John holds a Diplomado in Marketing from CENTRUM PUCP, a Diplomatura PEE in Administration from Universidad ESAN, and a degree in Electrical and Electronics Engineering from Universidad Tecnológica del Perú.
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