Pawan Kumar is a Senior Business Analyst with over six years of experience delivering complex projects across diverse industries, including BFSI, EdTech, and Healthcare. Currently positioned at Gupshup, they manage end-to-end project delivery, focusing on Conversational AI and Cloud Communication solutions. Pawan holds a Bachelor of Technology in Computer Science from West Bengal University of Technology, which they obtained in 2018. Known for bridging the gap between business strategy and technology delivery, Pawan ensures projects align with organizational goals and achieve measurable impact.
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