Hillary Curran

Hillary Curran serves as the Senior Director of Customer Solutions & Voice of the Customer at Guru, where responsibilities include leading the Customer Solutions Engineering team, overseeing digital customer resources, and integrating customer insights into strategic business decisions. Hillary has played a pivotal role in developing and executing the Voice of the Customer program and has led various initiatives to enhance customer experience across multiple teams. Previous experience includes multiple leadership positions at Guru focused on customer success and experience, alongside roles in product development and technical support at B Lab. Hillary holds a Master of Science in Public Service Management from DePaul University and a Bachelor of Science in Biobehavioral Health from Penn State University.