Guru is a Knowledge Management Network, utilizing AI to make sales, support, and customer success teams better at their jobs. By empowering these teams in-context with the knowledge they need to respond to customer questions, they can stop spending time hunting down information and instead focus on what matters most — their customers.

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Guru

Guru's headquarters in Philadelphia, PA, United States

This department is responsible for the design, development, and maintenance of software applications and systems.

Software Engineering

The Engineering Team at Guru designs, develops, and maintains the platform that provides AI-driven knowledge management solutions. They ensure seamless integration of systems, optimize user interfaces, and handle backend complexities to empower sales, support, and customer success teams with instant, in-context knowledge. Their work involves collaborating across roles to innovate and continuously enhance the product's capabilities and user experience.

Engineering Team

The Marketing Team at Guru focuses on promoting the company's Knowledge Management Network to its target audiences. They develop and implement strategic marketing plans, oversee brand management, execute demand generation campaigns, and create engaging content that highlights the company’s value proposition. By leveraging a mix of digital marketing, lifecycle marketing, and communications, they aim to enhance brand visibility, attract new customers, and retain existing ones through effective storytelling and targeted outreach.

Marketing Team

The Leadership Team at Guru is responsible for setting the strategic direction of the company, ensuring alignment across departments, and fostering a culture that prioritizes knowledge management and innovation. They work collaboratively to drive operational excellence, enhance employee engagement, and maximize revenue growth, all while leveraging AI to empower sales, support, and customer success teams to better serve their customers.

Leadership Team

The People Operations & HR team at Guru focuses on optimizing employee experience and organizational effectiveness. They manage recruitment, onboarding, employee relations, benefits, performance management, and internal communications to ensure a supportive and productive workplace. By aligning HR practices with the company's strategic goals, they help foster a culture of engagement and continuous improvement.

People Operations & HR

The Customer Experience and Account Management Team at Guru is dedicated to enhancing customer satisfaction and ensuring the successful utilization of Guru’s Knowledge Management Network. They manage client relationships, drive customer engagement, and provide tailored solutions to meet client needs, thereby maximizing the value derived from Guru's services and facilitating long-term customer success.

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Other teams

Engineering Team

Marketing Team

Leadership Team

People Operations & HR

Customer Experience and Account Management Team