Dan B.

Dan B. is an experienced professional with a diverse background in quality assurance, security, and customer service. Currently at Gusto since November 2020, Dan holds roles as a Quality Assurance specialist and Subject Matter Expert, along with advising small business sales. Previously, at Laughing Monk Brewing Co., Dan achieved 99% customer retention by resolving order discrepancies and drove significant revenue through deliveries. Dan's earlier roles include a Dispatcher and Armed Protective Security Officer at Paragon Systems Inc., where Dan was recognized for excellence and conducted sensitive research in people management. Prior security roles involved enhancing resident experiences at luxury condominiums and supervised security operations at Westfield Mall. Educational credentials include a Bachelor of Science in Computer Engineering from the University of Washington and a minor in Technical Japanese.