Devin Murphy

Devin Murphy currently serves as Chief of Staff at Gusto, having joined in September 2024. Prior to this role, Devin spent over seven years at Airbnb, where responsibilities included leading global customer experience strategy and service design, achieving a significant increase in Net Promoter Score and substantial annual savings. Earlier experience at Nike encompassed strategic consulting and improving operational processes within global legal operations, along with a focus on data-driven decision-making. Devin also held managerial roles at TRACE International, where oversight included anti-bribery compliance and strategic planning, and worked in operations at Cesar Chavez Public Charter Schools. The educational background includes an MBA in Management and Operations from Marylhurst University and a Bachelor of Arts from Washington College.