Grace Johnson

Grace Johnson is a data science leader with expertise in driving value through data insights. Currently serving as a CX Data & Insights Team Leader at Gusto, they manage a team of data scientists and analysts to foster business growth and enhance customer satisfaction. Grace holds a master’s degree in business analytics from the University of Minnesota - Carlson School of Management and has over three years of experience in data science and business intelligence, contributing to projects in customer segmentation, churn prediction, and dashboard development. With strong skills in various data analysis tools and a passion for leveraging data to create value, Grace actively collaborates with cross-functional teams to deliver impactful results.