Ian M.

Financial Product Operations

Ian M. has a diverse background in customer support and operations with extensive experience in various roles. Currently, Ian M. works at Gusto as a Financial Product Operations specialist, dedicated support representative, and payroll care advocate, contributing to a platform that supports small businesses in managing payroll, health insurance, and HR needs. Previously, Ian M. served as a Customer Happiness Representative at GrowFlow Corp, focusing on client support for compliance and regulatory workflows in the cannabis industry. Prior roles also include positions at HiOperator and Camp Pathfinder, where Ian M. directed canoeing activities and supervised outdoor programs while holding certifications in wilderness first response and white water rescue. Ian M. holds a Bachelor's degree in Communication from SUNY Geneseo.

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