Joy (Leick) Carnahan is an accomplished professional with extensive experience in operations and account management within the health and fitness sectors. Currently serving as a People Empowerer (Manager) and BPO Site Lead at Gusto since September 2021, Joy excels in program management and technical account management, providing expert support and insights to Gold Tier Accounting Firms. Previous roles include Fitness Operations Manager at Healthbreak, Inc., and Operations Manager at CrossFit Omaha, where comprehensive management and coaching skills were developed. Joy's educational background includes a Bachelor's Degree in Physical Education with an emphasis in Exercise Science from the University of Nebraska at Omaha.
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