Lilly Pieper is an experienced professional currently serving as CX Data & Insights Manager at Gusto since August 2018, where a progression through several analytical roles has been achieved, including Senior Data & Insights Analyst and Benefit Operations Team Lead. Prior experience includes serving as a Biology Research Assistant at Hamilton College, where research focused on the evolution of sea urchin venom, contributing to poster presentations and participation in the American Microscopical Society annual meeting. Lilly also co-led orientation trips at Hamilton College, fostering community engagement among incoming students. Additionally, as a Healthcare Intern at Rochester Refugee Resettlement Services, Inc., initiatives were developed to support foreign-educated refugees in entering the healthcare workforce in New York State. Lilly holds a Bachelor of Arts in Neuroscience from Hamilton College and participated in an exchange program at the University of Sydney.
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