Michael H. is a strategic designer and team builder currently serving as the Service Design Practice Lead at Gusto. With over 11 years of experience across research, design, and leadership, Michael has collaborated with leading firms like McKinsey, BCG, and Etsy, where they managed teams and drove significant projects in product design. Holding a Master's degree in Human-Computer Interaction Design and various leadership roles, Michael combines a multidisciplinary approach to innovation with the ability to inspire teams and deliver impactful products and services. Their career reflects a commitment to solving customer pain points and fostering meaningful change in every organization they engage with.
This person is not in any teams
This person is not in any offices