Michelle N. is an accomplished professional with extensive experience in operations management, benefits implementation, and client relationship enhancement. Currently serving as the Benefits Implementation Operations Manager at Gusto since August 2021, Michelle facilitates onboarding processes and ensures compliance with customer commitments. As the Founder of Eight Dreams LLC, Michelle has developed their entrepreneurial skills. Prior experience includes an Operations Manager role at Ticket Shine, Inc., where strategic oversight of client-vendor accounts was paramount, along with significant experience in human resources and administrative roles across various organizations. Holding a Bachelor of Science in Business Administration with a focus on Management and Operations from California State University - East Bay, Michelle has a diverse educational background including studies at multiple institutions.
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