Simon Lim

Simon Lim is an experienced professional with a strong background in customer service and operations management. Currently serving as Payroll Onboarding Team Captain at Gusto since November 2019, Simon Lim supports Payroll Transfers PEs in driving change and managing team performance metrics. Prior experience includes roles at Sunrun, where Simon Lim worked as an Associate Contract Review Representative and Associate Project Coordinator, focusing on contract accuracy and customer engagement during solar projects. Previous positions at Wells Fargo included Personal Banker, Lead Teller, and Bank Teller, emphasizing relationship building and exceptional customer service. Simon Lim also held the position of Frontline Service Representative at Metrum Community Credit Union, providing account services to members. Educational credentials include a Bachelor of Business Administration from the University of Denver, enriched by a study abroad experience at City, University of London.