Eric O'Dell

Eric O'Dell currently serves as Contractor Loyalty Supervisor and Supervisor of Customer Experience at Gutterglove since July 2023. Prior to this, Eric held the role of Strategic Support Specialist at Simplify from October 2017 to February 2023, collaborating with various teams to ensure accurate provisioning for over 20,000 locations. Eric's earlier experience includes positions as Client Services/Channel Support Supervisor and Supervisor of Centralized Client Services at XO Communications and Verizon Wireless, focusing on client management and service efficiency. Additionally, Eric has worked as Client Services Manager at XO Communications, emphasizing customer retention and experience, and has roles at AT&T and Sprint as a sales and retention representative. Eric holds a Bachelor’s Degree in Organizational Leadership from Bethel University and has pursued further education at Lipscomb University.