H-E-B
Martha Collins is a seasoned professional with extensive experience in customer service and operational management. Currently serving as Customer Service Lead at H-E-B since March 2020, Martha effectively troubleshoots hardware issues and manages departmental budget and payroll analytics to optimize staffing and maintain financial objectives. Previously, as Operations Shift Supervisor at ARMY & AIRFORCE EXCHANGE SERVICE from October 2010 to December 2018, Martha contributed to operational efficiency and team management. Martha holds a degree in IT Support Professional from Merit America, enhancing expertise in technical support and customer service.
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H-E-B
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H-E-B is headquartered in San Antonio, Texas with approximately $32 billion in revenue and 117,000+ Partners. Founded in 1905, H-E-B operates more than 400 stores in a number of formats, including superstores, supermarkets and gourmet markets. H-E-B is the #1 food retailer in the Austin, San Antonio, Houston, Corpus Christi and Rio Grande Valley markets. Our company is the largest private company in Texas and one of the 15 largest privately held companies in the U.S.