Martha Collins

Help Desk Technician at H-E-B

Martha Collins is a seasoned professional with extensive experience in customer service and operational management. Currently serving as Customer Service Lead at H-E-B since March 2020, Martha effectively troubleshoots hardware issues and manages departmental budget and payroll analytics to optimize staffing and maintain financial objectives. Previously, as Operations Shift Supervisor at ARMY & AIRFORCE EXCHANGE SERVICE from October 2010 to December 2018, Martha contributed to operational efficiency and team management. Martha holds a degree in IT Support Professional from Merit America, enhancing expertise in technical support and customer service.

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San Antonio, United States

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