Scott Stephens currently serves as the Social Care Manager at H-E-B since January 2021. Prior to this role, Scott held various positions at Whataburger from August 2011 to January 2021, ultimately becoming the Director of Customer Care and Social Media. In that capacity, Scott managed all aspects of the company's social media presence, contributing to its growth as an industry leader and enhancing customer engagement. Scott began the journey in social media and customer relations roles, showcasing expertise in content creation, paid social advertising, and crisis communication. Scott holds a Bachelor's Degree in Broadcast Journalism from the S.I. Newhouse School of Public Communications at Syracuse University and another Bachelor's Degree in Anthropology from the Syracuse University - Maxwell School.
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