Stephen Ritch is an experienced leader in operations and program management, currently serving as the OSTP Leader at H-E-B, where responsibilities include integrating new partners into the company culture. Previously at Amazon, Ritch held several positions including Senior Program Manager, overseeing capacity planning for delivery stations across the US and Canada, and Operations Manager, managing a large team to enhance efficiency and performance. Ritch also has experience as a Claims Manager at AJRS Inc. and a Marketing Event Coordinator at Follett, in addition to military service in the US Army as a Communications Team Lead. Ritch holds a Bachelor of Science in Operations Management from Kansas State University and an Associate of Science in Computer/Information Technology Management from Barton Community College.
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