Evan Reed is a seasoned professional with extensive experience in client success management and technical support across various industries, including healthcare, pharmaceuticals, and marine research. Beginning with a Bachelor of Science in Biomedical Engineering from The College of New Jersey, Evan Reed has worked in diverse roles, such as Northeast Fisheries Observer at AIS, Inc., and as a Marine Researcher at Rutgers University Marine Field Station. In recent positions as Sr. Client Success Manager and Client Success Manager II at Doctor Evidence, LLC and H1 respectively, Evan Reed demonstrated a strong ability to manage accounts, lead software implementations, and enhance client satisfaction. Notable achievements include a significant increase in Net Promoter Score while supporting over 70 healthcare clients and technical consultation for medical devices at Brainlab.
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