Yafeng Xing is a Senior Service Manager with over 16 years of experience in the water analysis field, working with leading multinational corporations. Currently, Yafeng leads the Regional Technical and Training team at Hach, focusing on service revenue growth and customer support quality improvement. Their past roles include significant positions at both Hach and Mettler-Toledo, where they successfully developed support processes, trained personnel, and significantly increased service revenue. Yafeng holds a Ph.D. in Analytical Chemistry from the National University of Singapore.
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