Alex Klein is an experienced cybersecurity and IT professional with a robust background in security research and technical support management. Currently serving as a Security Researcher at HackerOne since June 2016, Alex identifies and reports security vulnerabilities for high-profile clients such as Microsoft, Starbucks, and Tesla, while conducting thorough security assessments and penetration testing. As the Cybersecurity and Help Desk Manager at the Jewish Federation Los Angeles from August 2019 to May 2024, Alex supervised IT help desk staff and provided advanced technical support for over 150 users. Prior roles include Director of IT and Technical Support Manager at Solid Commerce, where Alex optimized operational efficiency and managed technical support teams, as well as a Managing Partner at Klein Technical Solutions, overseeing IT needs for a diverse client base. Alex holds a Bachelor of Science in Computer Network Administration from Gibbs College.
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