Kate Parkin is a seasoned Customer Success Manager currently at HackerOne since August 2024. Prior to this role, Kate served as an Enterprise Customer Success Manager at Jugo from October 2022 to July 2024. Kate has extensive experience in customer support and management, having worked in various capacities including Conference Coordinator, Customer Support Manager, and Client Experience Analyst at companies such as InterCall and Intrado. Kate's expertise includes team leadership, client relationship management, and driving service improvement initiatives. Kate holds a BA (Hons) in French and German with European Studies from the University of Bath.
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