Katie McBride is currently a Senior Product Operations Manager at HackerOne, where they leverage extensive experience in product management and customer support. Previously, Katie held various roles, including Product Manager at Twilio and Support Operations Manager at Plume Design, Inc. They have also contributed significantly as Manager of Customer Support at Highfive and a Support Operations Project Manager at Highfive Technologies. Katie's educational background includes multiple degrees from General Assembly in Web Design, Data Analysis, User Experience Design, and Product Management, as well as a Bachelor of Science in Health Science from San Jose State University.
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