Saskia Braucher, MBA, has extensive experience in customer support and mediation, currently serving as the Manager of Support & Mediation at HackerOne since January 2020, with previous roles including Support & Mediation Team Lead and Senior Mediation Specialist. Prior to HackerOne, Saskia held positions at Uber as a Customer Service Representative on the Incident Response Team and at Arise Europe in Quality Management and various customer service roles. Early career experience includes co-management and sales at Pacific Cookie Company. Saskia holds a Master of Business Administration from Cal State East Bay and a Bachelor of Arts in Language Studies & Linguistic Theories from the University of California, Santa Cruz.
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