Tim Ruda

Tim Ruda is a highly motivated digital craftsman with nearly 15 years of experience providing exceptional customer support in the SaaS industry. Currently serving as a Senior Resolution Manager at HackerOne, Tim has previously held key roles including Technical Supervisor at Megaport and Client Services Resolution Manager at Aerohive Networks. Tim possesses strong leadership skills, mentoring teams of Support Engineers to achieve cross-functional success while demonstrating excellent problem-solving abilities and communication skills.