Heather MacDonald

Heather Macdonald is an experienced professional in customer success and operational excellence, currently serving as the Director of Professional Services and Director of Customer Success at HackerRank since June 2022. Prior to this role, Heather held various leadership positions at Beamery from July 2017 to May 2022, focusing on operational excellence and client success within the talent management sector. Heather's career also includes a role as Director of Customer Success for North America at Skedulo, where workforce management and scheduling were key focuses. Early career experiences include client services management at Kugamon and roles in hospitality and corporate training. Heather holds a B.S. in Business Management, a B.A. in Business Legal Studies, and a Certificate in International Business, all from Arizona State University.