Tyler Mullin is a seasoned Customer Success Account Manager at HackerRank, where responsibilities include overseeing the success strategy for Strategic Accounts, focusing on customer adoption and retention. Tyler has achieved notable milestones, including a 100% renewal rate and 123% Net Revenue Retention (NRR) in 2022, and was recognized in the President's Club in 2021. Previous roles at HackerRank included Senior Customer Success Manager and Enterprise Customer Success Manager, contributing to customer health and satisfaction while collaborating with various internal teams. Prior to HackerRank, Tyler held positions at Syncplicity by Axway as an Enterprise Account Manager and at Betts Recruiting as a Senior Recruiter, where significant revenue growth was achieved. Early career experiences also include roles at Yelp and E. & J. Gallo Winery. Tyler holds a Bachelor's Degree in Communication from the University of Colorado Boulder and studied Business at the Universidad Autonoma De Barcelona.
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