Jacqueline G.

Jacqueline G. has a diverse work experience, starting with their current role as a Product Compliance Research Lead at Hackmetrix since July 2022. Prior to this, they worked as a Product Analyst and IT Process Engineer at the same company.

Before joining Hackmetrix, Jacqueline worked at IBM as a Project Coordinator from January 2020 to March 2021. In this role, they were responsible for coordinating team activities, creating work plans, and utilizing various digital tools for efficiency metrics.

Jacqueline also worked at AgilGob as a Process Analyst in November and December 2019, where they were involved in gathering requirements in government agencies, analyzing processes, and creating flowcharts.

Jacqueline's earlier experience includes working as an Administrative Assistant at Restaurante Criollo Parrilla from December 2018 to July 2019. In this role, they handled purchase and sales data entry, vendor interactions, and invoicing using the SAT system.

Jacqueline G. obtained an Engineer's degree in Industrial Engineering from Centro de Enseñanza Técnica Industrial, where they studied from 2015 to 2019. In addition to their formal education, Jacqueline has pursued various certifications to enhance their skills and knowledge. These certifications include "Become a Conversational Support Expert," "Build an effective Conversational Support team," and "Set up Intercom for your business" from Intercom, obtained in February 2022. Jacqueline also holds a Scrum Foundation Professional Certificate (SFPC™) from CertiProf, obtained in January 2022. Furthermore, Jacqueline has completed the "Lean Six Sigma Black Belt Training" course from Udemy in March 2021. Jacqueline has obtained multiple certifications from IBM, including "Enterprise Design Thinking Co-Creator" and "People Skills - Communication, Presentation, Collaboration, and Problem Solving" in February 2021 and "IBM Virtual Collaborator" in September 2020. Jacqueline also earned the "Design Thinking Practitioner" certification from IBM in October 2019. Additionally, they have completed the "Microsoft Excel - from Beginner to Advanced" course from Udemy, as well as "Statistics 101" from IBM, although the specific month and year of completion for these certifications are not provided.