Dan Polkowski is an experienced leader in customer success and operational management within the aviation and aerospace industries. Currently serving as the Director of Customer Success at Hadrian since September 2025, Polkowski previously held the role of Sr. Manager for Starlink Aviation at SpaceX, where responsibilities included overseeing business operations and account management teams. Prior experience at Intelsat encompassed managing customer operations and maintenance control, with a focus on technical support and performance metrics, alongside P&L management for substantial budgets. With a strong foundation in maintenance control and customer service from Gogo, and a technical background as an Avionics Technician at Emery Air, Polkowski's expertise spans critical aspects of aviation operations and customer relationship management. Polkowski holds a Bachelor of Science degree in Aviation with a concentration in Avionics from Southern Illinois University, Carbondale.
This person is not in the org chart
This person is not in any teams
This person is not in any offices