Cheryl Neff is an accomplished professional with extensive experience in IT service management and delivery. Currently serving as the Manager of Enterprise Site & User Services at Haemonetics since May 2018, Cheryl previously held the position of Service Delivery Manager at BJ's Wholesale Club from March 2015 to May 2018. Cheryl's career began at Dunkin' Brands Inc., where roles included Sr. Manager IT Retail Support, Manager of IT Service Desk, and IT Manager of Support Services between 1995 and March 2014. Throughout this tenure, responsibilities included managing support vendors to ensure the health of POS systems for over 7,000 users, overseeing technical service desks for corporate staff, and managing corporate help desks and technology training. Cheryl holds a Bachelor of Arts in History from Boston College and a Master's degree in Business Administration and Management from Lesley University.
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