Casey Throop

Casey Throop is an experienced IT professional with a strong background in end-user computing and technical support. Since October 2016, Casey has served as an End User Computing Engineer II at Hagerty, where responsibilities include configuring Microsoft Intune device profiles and leading enterprise migration from SCCM to Intune for 1,700 devices. Prior roles include Client Services Technician at Hagerty, where responsibilities involved automating support tasks and collaborating with the desktop engineering team, as well as an IT Services Intern focused on desktop imaging and community hardware donations. Casey's earlier experience includes positions at Staples as a Certified Technician, providing customer support and computer repairs, a Help Desk Associate role at Northwestern Michigan College, and a Student Help Desk Internship at Traverse City Area Public Schools, which involved training peers and repairing hardware and software issues. Currently pursuing education at Northwestern Michigan College.