Joan Steven

Joan Steven is an experienced team leader with a robust background in supervisory roles across various industries. Currently serving as a Team Lead at Hagerty since February 2020, Joan has previously held supervisory positions at G6 Hospitality LLC and DISH Network, managing teams of up to 30 agents and overseeing performance through metrics and call monitoring. Joan's experience also includes sales supervision at Frontier Communications, where performance assessment was a key responsibility. As an Area Manager at Brickman Facilities Solutions, Joan managed commercial property services for over 300 properties, demonstrating strong organizational skills. Earlier roles include client relations and service support within notable companies such as Graphic Packaging International and Cass Information Systems. Joan holds a BA in English from The Ohio State University, earned from 1987 to 1991.