Michael C. is a dedicated professional currently serving as a Team Lead at Hagerty, where they guide and mentor a team of service desk technicians. With a background working at Fifth Third Bank as a Senior Customer Service Representative, Michael received accolades for their commitment to exceptional customer experience. They hold a Bachelor's degree in Financial Management from Franklin University and were previously involved in the Student Ambassador Leadership Program at Columbus State Community College, where they promoted leadership and inclusivity. Passionate about continuous learning and collaboration, Michael stays engaged in the tech and customer service sectors while exploring entrepreneurial aspirations.
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