Patrick Shea is a Software Engineer with a robust background in software development, having worked at Hagerty since September 2022 and previously at CINC from July 2017 to September 2022, where responsibilities included developing internal solutions for various business operations and overseeing technical support initiatives. Patrick's experience spans roles from Software Engineer I, where custom tools were created for billing and customer lifecycle management, to a leadership position as Team Lead and Data Import Manager, which involved developing the Data Import Team. Additional expertise in technical escalation and customer support was gained at CINC, alongside earlier experience in sales and business analysis at Mattress Firm. Patrick holds a Bachelor of Business Administration in Business Management and Entrepreneurship from Kennesaw State University, and has pursued further education in Full-Stack Web Development and User Experience Design.
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